📅 1. Return Time Frame
• Products can be returned within 3–7 days from the date of purchase
• For certain items (e.g., non warranty product), only 24–48 hours checking guarantee applies
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📦 2. Conditions for Accepting Returns
Returns will be accepted if:
• The product is defective or faulty
• The wrong or different product was delivered
• The product was received in a damaged condition
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❌ 3. Non-Returnable Conditions
Returns will NOT be accepted if:
• The product is damaged due to usage
• Improper installation or misuse by the customer
• Original box, accessories, or invoice is missing
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🔁 4. Return Resolution Options
• Replacement with the same product
• If unavailable, exchange with a similar product
• In some cases, partial or full refund may be provided
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💰 5. Refund Policy
• Refunds will be processed within 3–7 working days
• Refund will be issued via the original payment method (Cash / Mobile Banking / Bank)
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🧾 6. Required Documents
• Original purchase receipt/invoice
• Original packaging and all accessories
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⚠️ 7. Warranty Policy
• Products with manufacturer warranty must be claimed directly through the authorized service center
• The shop will provide initial support only